HOSPITALITY ENGLISH: THE PECULIARITIES OF LEARNING THROUGH MOVIES

Анотація

Introduction. Hospitality industry, is very diverse in nature as it accommodates employees and guests, with different language, ethnic and cultural backgrounds. As English is the language of the globalized business world, effective and excellent communication and adequate English language competency is essential for better guest experience and hence better efficiency, productivity and, in the long run, profitability of the industry.
It is true that the hospitality industry includes a variety of career opportunities for progression and promotion. But, most of the times they are out of reach unless a person who is pursuing them is a proficient and a confident user of the English language. It is more than just important to effectively communicate in English, no matter where in the world you live, travel or work. Certainly speaking fluently in a language is imperative when working in an English speaking nation [1].